Search


 
Issue Title
 
Vol 13, No 1 (2024) Cultural Sensitivity and Ambiance in Indonesian Restaurants: The Mediating Role of Customer Satisfaction on Retention in Taiwan Abstract  PDF
Sitti Mujahida, Fatmasari Fatmasari, Muhammad Azizurrohman
 
Vol 12, No 2 (2023) Explorıng Customer Satısfactıon to Use Mobıle Bankıng: An Extensıon of UTAUT Framework Abstract  PDF
Astri Wulandari, Dandy Marcelino, Bethani Suryawardani
 
Vol 5, No 2 (2016) How Brand Trust is Influenced by Perceived Value and Service Quality: Mediated by Hotel Customer Satisfaction Abstract  PDF
Adelia Shabrina Prameka, Ben-Roy Do, Ainur Rofiq
 
Vol 1, No 1 (2012) ORGANIZATION ETHICS REPUTATION AND CUSTOMER LOYALTY: Perception of Muslim Customer Sharia Banking Abstract  PDF
Sunaryo SUNARYO, Zakaria Bahari
 
Vol 2, No 3 (2014) The Role of Multichannel Marketing in Customer Retention and Loyalty: Study in Emerald Bank Customer in Indonesia Abstract  PDF
Ambarwati Ambarwati, Djumilah Zain Hadiwidjojo, Achmad Sudiro, Fatchur Rohman
 
Vol 2, No 1 (2013) Relatıonshıp Servıce Qualıty to Muslım Customer Loyalty in Islamıc Bankıng: Satısfactıon as Medıator Abstract  PDF
Sunaryo sunaryo
 
1 - 6 of 6 Items

Search tips:

  • Search terms are case-insensitive
  • Common words are ignored
  • By default only articles containing all terms in the query are returned (i.e., AND is implied)
  • Combine multiple words with OR to find articles containing either term; e.g., education OR research
  • Use parentheses to create more complex queries; e.g., archive ((journal OR conference) NOT theses)
  • Search for an exact phrase by putting it in quotes; e.g., "open access publishing"
  • Exclude a word by prefixing it with - or NOT; e.g. online -politics or online NOT politics
  • Use * in a term as a wildcard to match any sequence of characters; e.g., soci* morality would match documents containing "sociological" or "societal"