The Mediating Role of Commitment Organizational  Dimensions Between Job Involvement  on Employee Performance: A Cross-Sectional Study

Dade Suparna; Juliansyah Noor

doi:10.21776/ub.apmba.2021.009.03.8

The Mediating Role of Commitment Organizational Dimensions Between Job Involvement on Employee Performance: A Cross-Sectional Study

Dade Suparna, Juliansyah Noor

Abstract

Organizations often cite high job involvement as a critical success factor in achieving higher performance, and it is reinforced by three dimensions of engagement. Therefore, this study was performed to evaluate the functions of three dimensions of organizational commitment regarding employee performance and job involvement. This research was performed via a survey of 346 National Private Banks' supervisors and employees in Banten Province, Indonesia. Then, the hypothetical relationship of the collected data was tested by applying the partial least-squares structural equation. Consequently, the results showed that job involvement influenced normative and affective commitment. These two dimensions were also noted to significantly affect employee performance. Finally, the association between employee performance and job involvement was shown to be influenced by affective commitment. On the contrary, normative and continuance commitment did not mediate this relationship. There was also no support for continuance and normative commitments nor the relationship of job involvement with employee performance. Therefore, job involvement improves employee performance through affective commitment. This implies that human resources managers need to through available resources to promote job involvement and the three dimensions of organizational commitment in their employees. Further study is recommended to test the mediating effect on this relationship

Keywords

Employee Performance; Job Involvement; Three Organizational Commitment Dimensions

Full Text:

PDF

References

Ahmad, A. (2018). The relationship among job characteristics organizational commitment and employee turnover intentions A reciprocation perspective. Journal of Work-Applied Management, 10(1), 74–92. https://doi.org/10.1108/JWAM-09-2017-0027

Ahmad, T., Farrukh, F., & Nazir, S. (2015). Capacity building boost employees performance. Industrial and Commercial Training, 47(2), 61–66. https://doi.org/10.1108/ICT-05-2014-0036

Allen, N., & Meyer, J. (1996). Affective , Continuance , and Normative Commitment to the Organization : An Examination of Construct Validity. Journal of Vocational Behavior, 49(3), 252–276. https://doi.org/https://doi.org/10.1006/jvbe.1996.0043

AlMazrouei, H., & Zacca, R. (2021). The influence of organizational justice and decision latitude on expatriate organizational commitment and job performance. Evidence-Based HRM, ahead-of-p(ahead-of-print). https://doi.org/https://doi.org/10.1108/EBHRM-06-2020-0093

Carrión, G. C., Nitzl, C., & Roldán, J. L. (2017). Mediation Analyses in Partial Least Squares Structural Equation Modeling: Guidelines and Empirical Examples. In Partial Least Squares Path Modeling Basic Concepts, Methodological Issues and Applications (pp. 173–195). Springer. https://doi.org/doi:10.1007/978-3-319-64069-3_8

Cascio, W. F. (2018). Managing Human Resources: Productivity, Quality of Work Life, Profits (11th ed.). New York: McGraw-Hill Education.

Cegarra-Navarro, J.-G., Jimenez-Jimenez, D., Garcia-Perez, A., & Giudice, M. Del. (2018). Building affective commitment in a financial institution through an ambidexterity context. European Business Review, 30(1), 2–25. https://doi.org/https://doi.org/10.1108/EBR-07-2016-0093

Cesário, F., & Chambel, M. J. (2017a). Linking Organizational Commitment and Work Engagement to Employee Performance. Knowledge and Process Management, 24(2), 152–158. https://doi.org/https://doi.org/10.1002/kpm.1542

Cesário, F., & Chambel, M. J. (2017b). Linking Organizational Commitment and Work Engagement to Employee Performance. Knowledge and Process Management, 24(2), 152–158. https://doi.org/10.1016/j.brq.2018.02.001

Chin, W. W. (2010). Bootstrap Cross-Validation Indices for PLS Path Model Assessment. In J. E. Gentle, W. K. Härdle, Y. Mori, V. E. Vinzi, W. W. Chin, J. Henseler, & H. Wang (Eds.), Handbook of Partial Least Squares , Concepts, Methods and Applications (pp. 83–98). London: Springer Heidelberg Dordrecht.

Dijkstra, T. K., & Henseler, J. (2015). Consistent and asymptotically normal PLS estimators for linear structural equations. Computational Statistics and Data Analysis, 81, 10–23. https://doi.org/10.1016/j.csda.2014.07.008

Dinc, M. S., & Huric, A. (2017). The impacts of ethical climate types on nurses ’ behaviors in Bosnia and Herzegovina. Nursing Ethics, 24(8), 922–935. https://doi.org/doi:10.1177/0969733016638143

Ferris, D. L., Lian, H., Brown, D. J., & Morrison, R. (2015). Ostracism , Self-esteem , and Job Performance : When do we Self-verify and when do we Self-enhance ? Smeal College of Business The Pennsylvania State University Department of Psychology Department of Management The Hong Kong University of University of Wa. Academy of Management Journal, 58(1), 279–297. https://doi.org/https://doi.org/10.5465/amj.2011.0347

Fu, W., & Deshpande, S. P. (2014). The Impact of Caring Climate , Job Satisfaction , and Organizational Commitment on Job Performance of Employees in a China ’ s Insurance Company. Journal of Business Ethics, 124, 339–349. https://doi.org/10.1007/s10551-013-1876-y

Geisser, S. (1975). The Predictive Sample Reuse Method with Applications. Journal of the American Statistical Association, 70(350), 320–328.

Hair, F. H., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E. (2018). Multivariate Data Analysis (7th Editio). Hampshire, UK Cengage Learning. https://doi.org/10.1002/9781119409137.ch4

Hayes, A. F. (2018). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. New York: Guilford Publication.

Hermawati, A., & Mas, N. (2016). Mediation effect of quality of worklife, job involvement, and organizational citizenship behavior in relationship between transglobal leadership to employee performance. International Journal of Law and Management, 59(6), 1143–1158. https://doi.org/https://doi.org/10.1108/IJLMA-08-2016-0070

Huang, L. C., Ahlstrom, D., Lee, A. Y.-P., Chen, S.-Y., & Hsieh, M.-J. (2016). High performance work systems, employee well-being, and job involvement: an empirical study. Personnel Review, 45(2), 296–314. https://doi.org/https://doi.org/10.1108/PR-09-2014-0201

Huang, W., Yuan, C., Shen, J., & Li, M. (2020). Effects of union commitment on job performance in China. Personnel Review, 49(7), 454–465. https://doi.org/10.1108/PR-06-2019-0323

Indarti, S., Solimun, Fernandes, A. A. R., & Hakim, W. (2017). Article information : The Effect of OCB In Relationship Between Personality , Organizational Commitment and Job Satisfaction To Performance. Journal of Management Development, 36(10), 1283–1293. https://doi.org/https://doi.org/10.1108/JMD-11-2016-0250

Johari, J., & Yahya, K. K. (2016). Job characteristics, work involvement, and job performance of public servants. European Journal of Training and Development, 40(7), 554–575. https://doi.org/https://doi.org/10.1108/EJTD-07-2015-0051

Keller, R. T. (1997). Job Involvement and Organizational Commitment as Longitudinal Predictors of Job Performance : A Study of Scientists and Engineers. Journal of Applied Psychology, 82(4), 539–545. https://doi.org/https://doi.org/10.1037/0021-9010.82.4.539

Khan, M. R., & Zia-ud-Din. (2010). The Impact of Organizational Commitment on Employees Job Performance: ‘A Study of Oil and Gas Sector of Pakistan.’ European Journal of Social Sciences, 15, 292–298.

Lambert, E. G., Minor, K. I., Wells, J. B., & Hogan, N. L. (2016). Social support’s relationship to correctional staff job stress,job involvement, job satisfaction, and organizational commitment. The Social Science Journal, 53(1), 22–32. https://doi.org/10.1016/j.soscij.2015.10.001

Lambert, E. G., Qureshi, H., Frank, J., Klahm, C., & Smith, B. (2018). Job Stress , Job Involvement , Job Satisfaction , and Organizational Commitment and Their Associations with Job Burnout Among Indian Police Officers : a Research Note. Journal of Police and Criminal Psychology, 33(2), 85–99. https://doi.org/10.1007/s11896-017-9236-y

Mccormick, L., & Donohue, R. (2019). Antecedents of affective and normative commitment of organisational volunteers. The International Journal of Human Resource Management, 30(18), 2581–2604. https://doi.org/10.1080/09585192.2016.1166388

Meyer, J. P., & Allen, N. J. (1984). Testing the “side-bet theory” of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 69(3), 372–378. https://doi.org/10.1037/0021-9010.69.3.372

Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization Of Organizational Commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/10.1016/1053-4822(91)90011-Z

Meyer, J. P., Morin, A. J. S., Stanley, L. J., & Maltin, E. R. (2019). Teachers ’ dual commitment to the organization and occupation : A person-centered investigation. Teaching and Teacher Education, 77, 100–111. https://doi.org/10.1016/j.tate.2018.09.009

Mikkelsen, A., & Olsen, E. (2018). The influence of change-oriented leadership on work performance and job satisfaction in hospitals – the mediating roles of learning demands and job involvement. Leadership in Health Services, 32(1), 37–53. https://doi.org/https://doi.org/10.1108/LHS-12-2016-0063

Mory, L., Wirtz, B. W., & Göttel, V. (2016). Factors of internal corporate social responsibility and the effect on organizational commitment. The International Journal of Human Resource Management, 27(3), 1393–1425. https://doi.org/10.1080/09585192.2015.1072103

Musabah, S., Al, B., Mohamad, N. A., & Affairs, R. C. (2017). The Influence of Organizational Commitment on Omani Public Employees ’ Work Performance. International Review of Management and Marketing, 7(2), 151–160.

Nazir, O., & Islam, J. U. (2017). Enhancing organizational commitment and employee performance through employee engagement An empirical check. South Asian Journal of Business Studies, 6(1), 98–114. https://doi.org/10.1108/SAJBS-04-2016-0036

Nikpour, A. (2017). The impact of organizational culture on organizational performance : The mediating role of employee ’ s organizational commitment. International Journal of Organizational Leadership, 6, 65–72.

Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric Theory (3rd ed). Psychometrıc Theory Thırd Edıtıon Jum C. Nunnally Late Professor of Psychology Vanderbilt University Ira H. Bernstein Professor of Psychology The University of Texas at Arlington McGRAW-HILL, INC. New Yor1(: McGRAW-HILL, INC.

Ommen, N. O., Heußler, T., Backhaus, C., Michaelis, M., & Ahlert, D. (2010). The impact of country-of-origin and joy on product evaluation: A comparison of Chinese and German intimate apparel. Journal of Global Fashion Marketing, 1(2), 89–99. https://doi.org/10.1080/20932685.2010.10593061

Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879

Pradhan, R. K., Jena, L. K., & Kumari, I. G. (2016). Effect of Work – Life Balance on Organizational Citizenship Behaviour : Role of Organizational Commitment. Global Business Review, 17(3), 1–15. https://doi.org/10.1177/0972150916631071

Presbitero, A., Roxas, B., & Chadee, D. (2016). The International Journal of Human Looking beyond HRM practices in enhancing employee retention in BPOs : focus on employee – organisation value fit. The International Journal of Human Resource Management, 27(6), 635–652. https://doi.org/10.1080/09585192.2015.1035306

Ringlets, Wende, & Becker. (2015). “SmartPLS 3”, SmartPLS GmbH, Boenningstedt. Retrieved June 1, 2020, from http://www.smartpls.com

Robbins, S. P., & Judge, T. A. (2018). Essentials of Organizational Behavior (14th ed.). London: Pearson Education Limited.

Schermerhorn, J. R., & Achrach, D. G. B. (2017). Exploring Management (6 th ed.). London: Wiley.

Sharma, J., & Dhar, R. L. (2016). Factors influencing job performance of nursing staff Mediating role of affective commitment. Personnel Review, 45(1), 161–182. https://doi.org/10.1108/PR-01-2014-0007

Stone, M. (1974). Cross-validatory Choice and Assessment of Statistical Predictions. Journal of the Royal Statistical Society Series B, 36, 111–147.

Varshney, D. (2019). Employees ’ job involvement and satisfaction in a learning organization : A study in India ’ s manufacturing sector An organization ’ s learning capability can be defined as its ability to implement the management practices , struc- facilitate and encoura. Global Business and Organizational Excellence, 39(2), 51–61. https://doi.org/10.1002/joe.21983

Wang, Q., Weng, Q. D., & Jiang, Y. (2020). When Does Affective Organizational Commitment Lead to Job Performance ? Integration of Resource Perspective. Journal of Career Development, 47(4), 380–393. https://doi.org/10.1177/0894845318807581

Welbourne, J. L., & Sariol, A. M. (2017). When Does Incivility Lead to Counterproductive Work Behavior ? Roles of Job Involvement , Task Interdependence , and Gender. Ournal of Occupational Health Psychology, 22(2), 194–206. https://doi.org/https://doi.org/10.1037/ocp0000029

Yousef, D. A. (2016). Organizational Commitment , Job Satisfaction and Attitudes toward Organizational Change : A Study in the Local Government Organizational Commitment , Job Satisfaction and Attitudes toward Organizational Change : A Study in the Local Government. International Journal of Public Administration, 40(1), 77–88. https://doi.org/10.1080/01900692.2015.1072217

DOI: https://doi.org/10.21776/ub.apmba.2021.009.03.8