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Vol 12, No 3 (2024) Customer Journey Mediates the Role Of 4C Marketing Mix 4.0 on Customer Loyalty with User İnterface Moderation Abstract  PDF
Surya Bintarti, Adam Ariansyah Pirdaus
 
Vol 5, No 3 (2017) The Impact of Health Corporate Socıal Responsıbılıty (CSR) Actıvıtıes on Brand Attıtude and Customers’ Loyalty in Two Bıg Cıtıes of Indonesıa Abstract  PDF
Elevita Yuliati, Tengku Ezni Balqiah, Nurdin Sobari, Rifelly Dewi Astuti
 
Vol 1, No 1 (2012) ORGANIZATION ETHICS REPUTATION AND CUSTOMER LOYALTY: Perception of Muslim Customer Sharia Banking Abstract  PDF
Sunaryo SUNARYO, Zakaria Bahari
 
Vol 3, No 3 (2015) The Role of Customer Engagement in Enhancing Passenger Loyalty in IndonesianAirline Industry: Relationship Marketing Approach Abstract  PDF
Raditha Hapsari, Michael D Clemes, David Dean
 
Vol 2, No 3 (2014) The Role of Multichannel Marketing in Customer Retention and Loyalty: Study in Emerald Bank Customer in Indonesia Abstract  PDF
Ambarwati Ambarwati, Djumilah Zain Hadiwidjojo, Achmad Sudiro, Fatchur Rohman
 
Vol 2, No 1 (2013) Relatıonshıp Servıce Qualıty to Muslım Customer Loyalty in Islamıc Bankıng: Satısfactıon as Medıator Abstract  PDF
Sunaryo sunaryo
 
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